Your privacy matters to us. By creating an account or using the site, you agree to this privacy policy. Please read it carefully in full.
1 Introduction & Applicability
Lkti21 is a trusted online gaming platform serving users in Bangladesh and internationally. We believe it is our responsibility to keep every member's personal information fully secure. This privacy policy explains how lkti21 collects your information, how it is used, and how your privacy is protected.
This policy applies to lkti21's main website, mobile version, and all associated services. By using our site, you are considered to have read and accepted this privacy policy.
If you have any questions or complaints, contact our support team directly. We are always here to help.
2 What information we collect
Lkti21 only collects information that is necessary — collecting excessive or unnecessary data goes against our policy. Below is a detailed breakdown of the types of information we collect.
| Type of Information | Example | When it is collected |
|---|---|---|
| Identity Information | Full name, date of birth, national ID number | During Registration & KYC Verification |
| Contact Information | Mobile number, email address | At account registration |
| Financial information | Mobile Banking/Nagad number, transaction history | During Deposits & Withdrawals |
| Technical information | IP address, device information, browser | While Browsing the Site |
| Gaming activity | Betting history, win/loss records | During Platform Use |
- We never collect your bank account password or PIN.
- Payment information is stored directly on encrypted servers and is never shared with any third party.
- We do not collect any voice or video recordings.
3 Why we collect information
Lkti21 collects your information for clear, specific reasons — never for vague or hidden purposes. Every piece of data collected has a defined and legitimate justification.
- To create your account and complete identity verification (KYC).
- To ensure fast and secure payment processing.
- To prevent fraud, money laundering, and illegal activities.
- To offer personalized bonuses and promotional offers.
- To further improve customer support services.
- To meet legal obligations and fulfill regulatory requirements.
- To enhance platform security and support technical improvements.
lkti21 never sells your personal information to third parties for marketing or advertising purposes.
4 How Your Information Is Used
Lkti21 uses the information it collects solely for specific purposes. We never use your data in any way that compromises your privacy.
- Your identity information is used to verify site login and account access.
- Your financial information is used during deposits and withdrawals to ensure funds are sent to the correct account.
- IP and device information are used to detect multiple accounts belonging to the same person.
- Gaming activity data is used to monitor responsible gaming patterns.
- Browser and technical data are used to improve site performance.
- To send you personalized messages about new offers and promotions based on your preferences.
Please Note: You can opt out of promotional messages at any time by letting us know via live chat.
5 Data Sharing Policy
Lkti21 never sells, rents, or shares your personal information with third parties without authorization. In certain limited circumstances, restricted data sharing may occur.
- Payment Processors: Used exclusively for transaction verification with Mobile Banking, Nagad, and Rocket.
- Law enforcement agencies: Where required by court order or legal obligation.
- Fraud Prevention: With verification agencies to ensure platform security.
- Audit & Compliance: Limited data to meet regulatory requirements.
Outside of the cases mentioned, lkti21 never shares your information externally. All our partners are also bound by the same privacy policy.
6 Cookies & Tracking Policy
Lkti21 uses cookies and similar technologies to enhance your experience on the site. Cookies are small text files stored in your browser that make your next visit more convenient.
- Essential Cookies: Essential for maintaining login sessions and ensuring account security.
- Functional cookies: Remembers your language preference and site settings.
- Analytics Cookies: Helps us understand which sections of the site receive the most traffic.
You can disable cookies at any time through your browser settings. However, disabling certain essential cookies may cause some site features to stop working.
7 Data Retention Period
Lkti21 does not retain your data longer than necessary. Specific retention periods are defined for each type of data.
- Even after account closure, core data may be retained for up to 5 years where required by law.
- Transaction records are retained for 3–7 years in accordance with regulatory requirements.
- Technical logs are generally deleted within 90 days.
- Data from inactive accounts is automatically deleted after 2 years.
8 Your rights
As a member of lkti21, you have full rights over your own data. We respect these rights and respond as promptly as possible.
Right to access
You can find out what information we hold about you.
Right to Rectification
You may request corrections to any inaccurate or outdated information.
Right to Erasure
You may request deletion of your data where there is no legal obligation to retain it.
Right to Restrict Processing
You may request that we restrict the processing of your data in certain circumstances.
Right to Data Portability
You may request a copy of your data to keep for your own records.
Right to lodge a complaint
If you believe your privacy has been violated, you can file a complaint directly with our support team.
To exercise any of these rights, contact us via live chat. We typically respond within 72 hours.
9 Children's Privacy
Lkti21 does not knowingly collect data from anyone under the age of 18. Every user's age is verified at registration. If data from a minor is collected inadvertently, it will be deleted immediately upon discovery.
If anyone under 18 lives in your household, ensure your account is password-protected and prevent them from accessing lkti21.
10 Policy Updates & Contact
Lkti21 may update this privacy policy as needed. The date of any changes will always be shown at the top of the page. Members will be notified of significant changes.
- Continued use of the site after any policy change will be considered acceptance of the updated policy.
- Our support team is available 24/7 for any questions related to your privacy.
- The latest version of this policy is always available on this page Available.
How lkti21 protects your information
Our security measures provide the highest level of protection for your data.
End-to-end encryption
All your data is protected with 256-bit SSL encryption. No third party can read your data during transmission.
Secure Data Servers
Our servers operate in accordance with international security standards. Regular security audits are conducted.
Firewall Protection
Advanced firewalls and intrusion detection systems are in place to prevent unauthorized access.
Two-Factor Authentication (2FA)
Keep OTP verification active on your account. This makes unauthorized logins virtually impossible.
Real-Time Monitoring
Our system monitors account activity 24/7 to detect suspicious behavior and takes immediate action when needed.
Compliance assurance
Lkti21 complies with international data protection regulations, with standards verified through regular third-party audits.